Restaurant Communication Delivered Your Way
Whether you’re optimizing your store for the latest AI ordering or simply searching for the best drive-thru communication on the market, the NEXEO|HDX communication platform provides all the tools you need to meet your unique business needs, delivered in three unique solutions.
NEXEO®
NEXEO® | PRO
NEXEO® | CORE
Delivers the most critical information to the right person at the right time in a total solution for drive-thru and crew communication. Includes all the benefits of NEXEO Core.
Offers the greatest operational efficiency on the market with seamless third-party integrations, including voice AI ordering. Includes all the benefits of NEXEO and NEXEO Core.
Enables a fully digital drive-thru experience with HDX Digital Audio for faster service and higher order accuracy, plus enhances ease of use to improve your crew’s day-to-day experience.
Optimize Your Restaurant Communication
The NEXEO solution enables multiple independent conversations taking place at the same time without impacting drive-thru communication. Start a group call to deliver information needed by a team or call a new employee to provide discreet coaching. NEXEO’s special features for team communication increase efficiency and provide a better crew and customer experience across all areas of your restaurant.
Text & Connect
Whether you’re reminding a team to complete a specific task, alerting managers about a change in a process, congratulating a store that has just won a drive-thru contest, or simply wishing a crew member a happy birthday, Text & Connect keeps you connected like never before. Type in your kudos or updates in HME CLOUD®and send them to select groups or stores. Your text message is converted to audio and played in real time to your recipients via the NEXEO headset, without interrupting the drive-thru.
Critical Information to the Right Person at the Right Time
Alerts and reminders are delivered only to the team members you choose, providing critical insight to the right person at the right time. Significantly reduce the noise clutter and ensure the right person on your team receives the alerts they need when it matters most.
Actionable Insight You Can Hear
Staying on top of your drive-thru performance is now easier than ever with performance alerts delivered directly to your headsets. Integration between your NEXEO solution and the ZOOM Nitro® Timer enables alerts that state exactly which event needs your immediate attention.
Accomplish More Hands-Free
NEXEO’s voice-enabled technology empowers you to instantly connect to a drive-thru customer, call a team or individual staff member, change lanes, adjust common headset settings, and more. In the daily hustle and bustle, voice commands make it easier to do more by keeping the work momentum going as you stay on task to better serve your customers.
Seamless Drive-Thru Voice AI Integration
Maximize operational efficiency with NEXEO Pro and voice AI ordering by enabling your crew to support key areas of your restaurant while your preferred voice AI system automatically takes drive-thru orders and sends them to the POS to process. Free employees from order taking tasks and redeploy them to stations where personable, face-to-face interactions have a greater impact on customer service and satisfaction.
NEXEO® | Core
The Essentials for Drive-Thru Communication
If you’re running a basic drive-thru operation and want the best audio in the industry then NEXEO Core is for you. NEXEO Core enables a fully digital drive-thru experience with HDX Digital Audio. Unlike other drive-thru systems on the market, NEXEO Core provides unmatched audio quality, remote system management, and enhances system usability to improve your crew’s day-to-day experience.
Unmatched Sound Clarity
HDX Digital Audio builds upon the breakthrough advancements of our patented HD Audio, dramatically decreasing background noise and expanding the audio bandwidth to include higher and lower voice frequencies than other systems, resulting in a crystal-clear drive-thru ordering experience for customers and order takers alike.
Intelligent and Intuitive Control Center
Unlike other systems, the NEXEO | HDX platform base station is installed at eye level and provides a colorful 7-inch display for easy interaction, making it easier than ever to register headsets, manage your store settings, and view battery and system health information. Critical system information like network connectivity, headset status, speaker/mic status, and loop health is readily available just by looking at the base station display. Plus, the base station is available in multiple languages, enabling your team to interact with the NEXEO|HDX base station in their preferred language.
No More Missed Customer Calls
Integrate your headset with your store phone, routing calls to a team member’s headset and enabling them to hear when a call is coming through to answer on the spot. Easily connect to customers trying to reach you by phone, even when you’re moving around the restaurant. Never miss a call again and provide a fast and pleasant experience for every customer—including those not on site.
Headset Pairing as Easy as 1-2-3
Save time by connecting a headset to the base station instantly, hassle-free and no training needed. Follow the simple on-screen instructions, tap your headset to the blue ring on the base station when instructed, and your headset will be ready to use in no time.
One Platform. Three Solutions.
Ready to take your drive thru operations
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